The company name is CVPP ltd, company number 10477960 and registered in England and Wales as a limited company.
All plates are owned and registered under the name of Michael Byrne (the owner) and all payments will be made in that name. This is to protect all parties and give peace of mind to the buyer!
We are a VAT registered company and a VAT receipt can be supplied upon request.
Please note that the plates pictured are artist representations and not a true picture of a DVLA number plate and investing in private plates, can go up as well as down.
In our business contracts the ‘Purchaser’ referred to is the person or organisation wishing to acquire the rights to a vehicle registration mark via the Company, either for themselves or another, in exchange for a monetary consideration. The Purchaser is the person who states they are placing the order and creates a contract with the Company. All subsequent communication will be between the Company and the Purchaser.
The ‘Seller’ referred to here is the person or organisation, which is wishing to dispose of the rights to a registration mark and hold a current V5C or V750 document.
The ‘Nominee’ is the person or organisation to which a vehicle is already, or is to be, registered, as shown (or to be shown) on the vehicle’s V5C registration document.
The ‘Donor vehicle’ is the vehicle from which the registration mark is being transferred The ‘Recipient vehicle’ is the vehicle to which the registration mark is being transferred or assigned. The ‘Assignment’ is the moving of the vehicle registration mark from an official government-holding certificate to a suitable vehicle.
The ‘Transfer’ refers to the process of moving a vehicle registration mark between vehicles.
‘Retention’ refers to the process of moving a vehicle registration mark from a vehicle on to a DVLA holding certificate.
DVLA is an acronym describing the Driver and Vehicle Licensing Agency which is the government agency ultimately controlling these matters.
The ‘Registration Mark’ is the unique letter and number combination issued and authorised by DVLA Swansea, which is to be displayed in order to identify the vehicle.
The company deals in the ‘Rights to display’ vehicle registration marks. These rights are the tradable commodities, which are ultimately controlled by the DVLA. DVLA official documents give control of rights to registration marks to the Keeper of a vehicle as described on a V5C registration document, or the “Purchaser or Grantee” named on a registration mark holding certificate.
The Company agrees to provide these transferable rights in exchange for cleared funds, to the named person or entity chosen by our purchaser. Once the original Purchaser has assigned or transferred this right to a suitable vehicle officially kept by that new person or entity (chosen by our purchaser), then the keeper of that vehicle will have future control over that registration mark. This is in accordance with the rules and provisions of the DVLA Cherished Transfer Scheme.
The ‘Number or License Plates’ are the physical plastic (acrylic) or metal plates which will be fixed to the vehicle displaying the registration mark.
The ‘DVLA Cherished Transfer Scheme’ is the scheme, which the Government Department for Transport has created through the Driver and Vehicle Licensing Agency, to allow the public to transfer the rights to vehicle registration marks upon compliance with specific rules and payments of prescribed fees.
The ‘Government Fees’ are fees payable to the DVLA for the assignment, retention and transfer of vehicle registration marks.
The ‘MOT Certificate’ is the Ministry of Transport Test Certificate of roadworthiness of a vehicle. Vehicles in mainland UK and Northern Ireland require such a certificate once they are 3 years old, except cars and motorcycles registered in Northern Ireland, once they are 4 years old.
Terms & Conditions
The jurisdiction of these terms and conditions is those enforceable by a court in England and Wales under English Law and applies to all business carried out by the Company.
The Company agrees to supply vehicle registration marks and ancillary products and services, subject to availability, value added tax (where applicable) and payment of Government fees, at all times.
Order process-Payments
The Purchaser can place an offer to purchase the rights to a registration mark on line via our ‘make an offer’ button.
The payment of a deposit of 25% will guarantee that our office does not sell the registration mark to anyone else but it does not prevent the seller selling the registration mark through another agency or withdrawing it from sale.
The transfer/assignment cannot commence until the full payment balance is received. The receipt of a deposit or full payment is considered to form the basis of a binding agreement to proceed with the purchase.
The company cannot be held responsible for any disappointment or losses relating to the seller declining offers to purchase, choosing to sell the registration mark more quickly elsewhere, or withdrawing it from sale for whatever reason.
If the sale does not proceed for any reason of failure on the part of a seller, then a full refund will be given.
Our work commences as soon as a payment has been received.
The deposit/payment is deemed to have been received and funds have cleared by our clearing bank or in the case of a cheque or other payment method, when cleared funds reach our account. Payment balances must be received within 10 days of the first payment unless other pre-arranged payment terms are agreed in writing, by an authorised company representative. The Company will not conclude transfers or Assignments until full payment is received.
In the event that final balances are not received within this period then the company reserves the right to cancel the sale agreement and retain the deposit monies to cover administrative remarketing and ancillary costs. Overdue balances will be subject to interest charges at the rate we incur them from our bankers, from the date of your order. Interest rates can vary and will be applied to your account on a daily basis. If the Purchaser fails to honour their contract to purchase, the Company reserves the right to pursue the Purchaser for their loss in administration costs and also profit, if the deposit is not sufficient to cover this.
The company accepts most modern and traditional methods of payment employing the highest level of security checking available. If the company suspects that an order has been fraudulently placed then it reserves the right to cancel the order and inform the police without further notice.
Any information collected from the Purchaser, whether by the completion of an online form or by way of a telephone conversation, will be used in good faith to form the basis of a legally binding contract. It is therefore the sole responsibility of the purchaser to provide accurate information when required to do so. The company cannot be held responsible for costs incurred or losses due to inaccuracies or mistakes on the part of the Purchaser. Purchasers are therefore advised not to place their order before being sure of the information they are providing and the services being ordered.
The details given for the ‘Keeper’ of the receiving vehicle must match the V5 vehicle registration document (logbook) details at the time of the transfer or assignment, for the transfer or assignment to succeed. If the Purchaser gives the Company the wrong keeper details (during the order process) then they can be changed for free at the point of transfer (Company signature is required), however if the purchaser wants a brand new certificate the Company will charge an administration fee of £100 inc vat. Such changes can take up to 3 weeks to process by the government.
To avoid the risk of misunderstanding, our telephone advisors will always use the Standard English Phonetic Alphabet to pronounce the letters of registration marks so that they are not misunderstood. The purchaser’s confirmation will be double checked and sought.
Order process-distance selling
Under the Consumer Contracts Regulations (formerly Distance Selling Regulations), the Company must inform all Purchasers that our service begins immediately upon a payment being taken. As we are supplying bespoke services and customised goods, no cooling off period or refunds are given as we enter into legally binding contracts with the Ministry for Transport, third parties and our number plate manufacturers on your behalf, which cannot be changed or cancelled.
If a Purchaser feels they have made an error and wish to change their mind then normally their only remedy will be for them to instruct the Company to offer their registration mark for sale. However, applications to cancel newly issued registration marks will be passed on to the Department for Transport for their consideration, but only if submitted to us in writing, within 10 days of your initial purchase. If accepted by the Department for Transport then an administration fee will apply. The decision of the Department for Transport is final and non-negotiable.
Transfer /Assignment process
The Company will always use its best efforts to process transfers and assignments of registration marks as quickly as possible but no guarantees of time frames for such processes can be given due to the chance of unforeseen circumstances. Therefore any time frames mentioned are typical times given for guide purposes only.
The Purchaser agrees to supply any documentation and fees required by the company in order to complete the transfer/assignment within 21 days unless otherwise agreed in writing, by an authorised representative of the company. The Purchaser agrees that if they delay the transfer/assignment in any way without such prior arrangement then the Company will be entitled to reimbursement from them of any fees incurred as a direct result e.g. fees for placing the registration mark on retention with the government.
If the Purchaser is unable to supply documentation within the agreed time frame then it will be necessary for us to provide a donor vehicle service in order to place the registration mark on retention with the government. In this case, the Purchaser will be liable to pay £100 (inc VAT) for the donor vehicle, an administration fee of £100.00 (inc VAT), the standard government retention fee of £80, plus any subsequent government fees relating to the future transfer/assignment of the registration mark onto the Purchaser’s chosen vehicle. Payment of these fees is due within 21 days unless otherwise agreed in writing, by an authorised representative of the company.
If the Purchaser fails to make these payments within the agreed time frame, they will forfeit their rights to the registration mark and they will not be entitled to any reimbursement of the monies or any other costs incurred in its purchase. The Company reserves the right to assume ownership of the rights to the registration mark in this instance.
The Purchaser understands that registration mark transfers and assignments can be refused or rejected by the government for reasons beyond the control and responsibility of the Company and so, although rare, failures can occur. Provided the Purchaser has complied with all requests for information, monies and documentation in a timely fashion as required by the Company and can be shown to not having contributed to the failure of a transfer or assignment in any way, then they will receive a full refund, should a transfer or assignment failure occur. If a Purchaser has contributed to the failure then the Company will not be able to offer the Purchaser any refunds.
It is the responsibility of the Purchaser to inform the Company (in writing) of the Purchaser’s intention to transfer or retain a registration mark presently assigned to their receiving vehicle, prior to the commencement of the transfer and to submit the appropriate transfer and administration fees. The Company cannot be held responsible for any loss due to the neglect of the Purchaser in this regard.
Liability for actions of third party suppliers
The Company acts in good faith throughout the transaction and is beholden to the seller for supplying documentation, the government for carrying out the transfer with due diligence, the postal service for delivering documentation accurately and electronic communication systems. Consequently the company cannot be held responsible for any disappointment due to failure of performance on the part of such third parties or systems, over which it has no control.
Government holding certificates V750
Where a registration mark is being held on an official certificate the Purchaser understands that:-
Amendments can be made to add or change the nominee’s name by applying to our offices and that the Purchaser should allow 21 days for processing such a change through our offices.
Such certificates are valid for 10 years and require renewal before the expiry date printed thereon.
The Company cannot be held responsible for any loss due to the failure of the purchaser in assisting the Company to renew their certificate in time, with or without a reminder from the Company to do so.
It is the Purchasers’ responsibility to ensure the Company is kept up to date with the Purchasers’ address and contact details so that they may be reminded of their renewal obligations.
The Company cannot be held responsible for any losses incurred by the Purchaser if that Purchaser cannot be contacted or refuses to reply to correspondence sent them by the company, in a timely fashion.
*All fees are subject to change from time to time.
Government regulations
It is not possible to make a vehicle appear younger than it is by transferring or assigning a younger registration mark to it. For example an M prefixed registration cannot be transferred or assigned to a C prefixed registered vehicle. Our website alerts all purchasers to this fact and explains the transfer regulations for each mark viewed, to help prevent mistakes being made by Purchasers.
All purchasers should consult the registration documents for their vehicle if they are not sure when it was first registered. The first registration date of imported vehicles is classed as the date of manufacture. The Company cannot be held responsible for any loss due to the failure of the purchaser to check the date of manufacture or first registration of the vehicle in order to determine it’s eligibility to display a date-restricted registration mark.
The Government will not allow transfers or assignments if the identity or age of the receiving vehicle is unclear from the registration and chassis records or to or from Q registered cars.
Transfer fees will apply should you chose to transfer or retain your registration mark in the future. Presently the DVLA fee for vehicle-to-vehicle transfers is £80 and the retention fee from a vehicle onto a certificate is £80 (the fee for the next assignment). All transfer or assignment fees must be paid at the time of placing your offer to purchase the rights to any registration mark, in accordance with the rules and conditions of the DVLA Cherished Transfer Scheme.
Vehicles must be of a type, which is to be subject to an MOT/HGV test. Non-testable vehicles such as tractors, steamrollers and milk floats for example, are outside the scope of the DVLA Cherished Transfer Scheme. Only testable vehicles can participate in transfers and retentions (if required due to the age or type of vehicle). The Company cannot be held responsible for refunds or failures if you purchase the rights to any registration mark for a vehicle, which cannot be included in the DVLA Cherished Transfer Scheme.
Other
The Company will always provide a full refund to Purchasers who, through no fault on their part suffer a failed purchase, transfer or assignment. However the Company’s liability will be limited to this full refund and not extended to claims for damages, interest on monies lodged with us, consequential loss, expenses, or other disappointment.
In the event that any of the Company’s terms and conditions of business is rendered unenforceable or invalid in a British court of law then this alone will not affect the validity or enforcement of the remaining terms and conditions.
The Purchaser understands and agrees that they are to be bound by the rules and provisions of the DVLA Cherished Transfer Scheme.
The Company reserves the right to make any refund payments using the same method that the payments were originally made, by the Purchaser.
Where the payment to be refunded originates from an overseas source (i.e. outside the British Isles), then for security and to provide compliance with anti-money laundering recommendations, the company reserves the right to make the refund by way of a cheque that can be deposited in a British bank account.
For some registration marks there will be two transfer options for the Purchaser to choose from at two different prices. The Purchaser understands that should they choose the more expensive Done-For-You Transfer option, they are not eligible for a refund should they subsequently change their mind and require the less expensive self transfer option. This is due to the fact that a substantial amount of the administrative work is carried out as soon as the Purchaser’s instructions are received.
The Company reserves the right to charge a fee to cover its own banking and administration costs, should a cheque payment not clear upon first time presentation to the issuing bank due to the cheque holder’s account having insufficient funds and thus ‘bounce’. Presently this fee is £32.50 but this is subject to change at any time, in accordance with our costs.
Identity protection and customer security
In order to complete transfers/assignments and produce number plates the Company will require documents containing personal information. This information will only be used to conduct the business ordered by the Purchaser unless otherwise stated and agreed.
Where the Purchaser wishes supply of a registration mark to be on a government certificate for later transfer or assignment, the Purchaser understands and agrees that the seller has a right to anonymity and that the Company cannot supply documents containing personal information of other parties at any time. Therefore if the Purchaser requires supply of rights on such government holding certificates, which are privately owned, it may be necessary for the Company to arrange for the documents to undergo a government process, which involves additional fees and processing times to remove this personal ownership information. This will all be fully explained to the Purchaser at the time of placing the order.
To preserve customer security we will normally only communicate with the named Purchaser given to us at the point of placing an order. However, if the Purchaser and Cardholder (making the payment for the order) are different, then we will require written confirmation from the Cardholder that they are happy for us to work with the Purchaser i.e. that the Purchaser is acting with their full consent.
You are reminded that your statutory rights are not affected in any way by our terms and conditions.
Customer Complaint Procedure
Complaints can be made in writing using our contact details and will pass to the Office Manager for further investigation. We will only reply to complaints relating to the purchasing process and from Customers of the Company. Wording of Cherished Number Plates is subjective and the company will not get into a debate or communication over such plates.
Target response times:-
We shall endeavor to acknowledge and reply to all complaints made in writing within 4 working days of receiving them, Monday to Friday.
We aim to fully respond to all complaints including complex ones with 20 working days.
In the unlikely event that we fail to resolve your complaint to your full satisfaction then, at our discretion, we may employ the services of an independent arbitrator or mediator to assist us.
DVLA number plate rules
Displaying Number Plates
Overview
Number plates (also known as licence plates) should show your vehicle registration number correctly. You can’t rearrange letters or numbers, or alter them so that they’re hard to read.
You could be fined up to £1,000 and your car will fail its MOT test if you drive with incorrectly displayed number plates.
The current vehicle registration number format was introduced in 2001. It consists of:
2 letters (these refer to the office where the number was issued)
2 numbers (these tell you when it was issued)
3 letters chosen at random
Rules for number plates
Your number plates should:
- Be made from a reflective material
- Display black characters on a white background (front plate)
- Display black characters on a yellow background (rear plate)
- Not have a background pattern
Characters on a number plate can be 3D.
If you ride a motorbike or motor tricycle
Motorcycles and motor tricycles registered on or after 1 September 2001 must only display a number plate at the rear of the vehicle.
If you ride a motorbike or motor tricycle registered before 1 September 2001 you can also display a number plate at the front, but you don’t have to.
Motorcycle and motor tricycle number plate numbers should be on 2 lines.
Towing a trailer
Your trailer must display the same number plate as the car you’re towing it with. If you’re towing more than one trailer, the number plate must be fixed to the trailer at the back.
Letter spacing, size and style
The characters on a number plate need to be a certain height and size.
Read leaflet INF104: vehicle registration numbers and number plates – height and size measurement, for more information.
Getting number plates made up
You can only get a number plate made up from a registered number plate supplier.
The supplier will need to see original documents that:
- Prove your name and address
- Show you’re allowed to use the registration number
Identity documents
You can use the following to confirm your name and address:
- Driving licence
- Utility, Council Tax or rates bill from the last 6 months
- Bank or building society statement from the last 6 months
- National identity card
The following will confirm your name only:
- Passport – doesn’t have to be issued in the UK
- Bank or building society debit or credit card
- Police warrant card
- Armed forces identity card
Proving you can use the registration number
You must bring one of the following to show you’re allowed to display the registration number:
- Vehicle registration certificate (V5C or V5CNI)
- New keeper supplement (V5C/2 or V5C/2NI)
- Certificate of entitlement (V750 or V750NI) to the number
- Retention document (V778) – not applicable in Northern Ireland
- A renewal reminder for vehicle tax or SORN (V11 or V11NI)
- Temporary registration certificate (V379 or V379NI)
- A number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA) or Driver and Vehicle Standards Agency (DVSA)
- An electronic number plate authorisation certificate (eV948)
- A letter of authorisation from a fleet operator (including lease or hire company) quoting the document reference number from the registration certificate
If your fleet is in the new V5C on demand scheme (also called ‘V5C suppression’), a PDF of the vehicle’s details from the view vehicle record service
Flags, symbols and identifiers
Flags and national identifying letters
You can display one of the following flags with identifying letters on the left-hand side of the number plate:
- Union Flag
- Cross of St George
- Cross of St Andrew – also known as the Saltire
- Red Dragon of Wales
The letters, or national identifiers, you can have are:
- GREAT BRITAIN, Great Britain or GB
- UNITED KINGDOM, United Kingdom or UK
- CYMRU, Cymru, CYM or Cym
- ENGLAND, England, ENG, Eng
- SCOTLAND, Scotland, SCO or Sco
- WALES or Wales
You’ll still need a GB sticker when travelling in Europe if you display one of these national flags and identifiers.
The flag must be above the identifier. You can’t have the flag or letters on the number plate margin, and neither can be more than 50 millimeters wide.
Euro symbol
If you display the Euro symbol and Great Britain (GB) national identifier on your number plate, then you won’t need a separate GB sticker when travelling within the European Union.
The Euro symbol must:
- Be a minimum height of 98mm
- Have a width between 40 and 50mm
- Have a reflective blue background with 12 reflecting yellow stars at the top
Show the member state (GB) in reflecting white or yellow
